The introduction of Windows Vista and Windows 7, with their enhanced security features, means that getting the SXV drivers to install can be a bit of a challenge.

Fortunately, it isn’t really all that difficult, if you follow these simple instructions (N.B. You need to be logged in as the Administrator before starting!):

  1. Download the driver package required from the downloads page.
  2. Create a folder on the root of drive C – e.g. ‘SXV drivers’ and unzip the driver package into it.
  3. Plug the USB cable into your camera (no need for power) and wait for the ‘New hardware found’ message to appear.
  4. Select the ‘Locate and install driver software’ option. Select ‘Continue’ if Vista asks for permission.
  5. Select ‘Don’t search online’.
  6. Select ‘I don’t have a disk – show me other options’.
  7. Select ‘Browse my computer for driver software (advanced)’.
  8. Browse for your folder on drive C and select it.
  9. Windows will find the driver but will ask you for permission to install it – select ‘Install this driver software anyway’.
  10. After a short delay you should see the message that ‘The software for this device has been successfully installed’.
  11. If you are using the supplied SX software, you will need to assign ‘Administrator’ rights to it, or disable ‘UAC’ in the Windows security settings. Otherwise it cannot write a temporary file to drive C and you will get the message ‘Unable to create bitmap file’ or similar, when running it.
  12. Celebrate and start using your camera!